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Updated August 7, 2021

To help prevent the spread of COVID-19 across our care locations (acute hospital and emergency department), visitation will be suspended until further notice beginning Aug. 7, 2021. 

Visitation is only permitted by appointment in our subacute unit, acute rehabilitation unit and intensive outpatient program. 

Based on the clinical team’s judgment, visitation may be allowed in end-of-life situations for any patient. Reach out to the social work team for more information at (310) 836-7000.

General Guidelines for Approved Visitors

Visitation is permitted by appointment from 8 a.m.-8 p.m. Visitation outside of these hours will be approved on a case-by-case basis by our social work and patient ambassador staff (see contact info below).

Additional guidelines are as follows:

  • No visitor with COVID-19 symptoms may enter
  • A visitor with a history of COVID-19 may be permitted to visit if:
    • 10 days after diagnosis if the visitor did not require hospitalization
    • 20 days after diagnosis if the visitor did require hospitalization
  • Up to two visitors 16 years of age and above from the same household are permitted during regular hospital operation hours 8 a.m. – 8 p.m one at a time (no children allowed in ICU)
  • If visitors are not from the same household then only one will be allowed per day
  • Visitors are only allowed in the single occupancy room
  • All communication with hospital staff should be done by phone from outside the hospital
  • Based on the clinical team’s judgment, visitation may be allowed in end-of-life situations for any patient


  • By appointment only coordinated through the social worker at (310) 836-7000
  • Visitors to provide proof of vaccine if available and a copy be filed to visitor log corresponding to the resident they are visiting
  • Visitors are recommended to have proof of negative antigen or PCR test within 48 hours but is not required for red, orange, and yellow tiers
  • Visitor upon arrival would need to check in with security on the front lobby and be directed to a subacute licensed staff or the designated infection control nurse before entering the unit
  • Visitors will come in and wash their hands by the restroom, next to social workers office
  • Visitors are to be trained by license staff or infection control nurse on hand hygiene, PPE use, COVID screening, and designated visitor safety area inside the rooms
  • After visitor training, have visitor sign attestation letter, temperature log, and visitor sign-in sheet
  • Minimum of 1 hour per visitor
  • Six-feet social distancing and mask wearing to be maintained at all times

If you have any additional questions, please call (310) 836-7000 and ask to speak to social work department or patient ambassadors (ext. 1234).

Don't Put Your Health on Hold

Your hospitals, doctors and other healthcare providers have implemented extra safety precautions for more than one year now to ensure you remain safe while seeking vital medical care. Don't delay your medical care any longer, especially for chronic conditions (see "Your Safety and Well-being are our No. 1 Priority") below. Follow these 4 tips:

  1. Don’t Distance from your Doctor
  2. Don’t Skip your Screenings
  3. Don’t Delay Emergency Care
  4. It’s Safe to Get Care

Hear from our employees on why they chose to get vaccinated.

COVID-19 Update and California Crisis Continuum Guidelines

Our hospital follows the guidelines recommended by the California Department of Public Health to determine the appropriate steps and actions for our environment and resources during a surge of patients, which can occur with a pandemic, such as COVID.

This document link below provides an overview of the surge capacity and crisis care operations our hospital has taken into considerations to ensure we continue to provide the best care for the individual patient to delivering the best care for our community.

California SARS-CoV-2 Pandemic Crisis Care Guidelines

Your Safety and Well-Being are our No. 1 Priority

For more than one year, we have been following state and federal guidelines—as well as our own rigorous processes and clinical standards—to create the safest possible environment for you and our staff.

To balance care with caution, our enhanced measures include:

  • Pre-procedure screening for all surgery patients
  • Social distancing policies for staff and patients
  • Adequate supply of Personal Protective Equipment (PPE), ventilators, medications, and other medical supplies
  • Daily terminal cleaning of the operating rooms to include the use of vaporizing aerial hydrogen peroxide technology for additional disinfection
  • Separate inpatient and outpatient admitting areas, entrances and exits to prevent any potential exposure
  • Inpatient and outpatient staff remain in designated areas assigned for the length of shift

We look forward to providing valuable healthcare services to our community. If you have any questions or concerns, do not hesitate to contact your surgeon, or call us at (310) 836-7000.

Contact Us

If you have any questions or concerns, we’re here to help! Please call us at (310) 836-7000 and ask to speak to an admitting representative. (310) 836-7000